Services & Support
Turnkey Services Befitting Your Business Needs
We take into account all the details of the cooperation process and provide you with services that can solve your problems in Pharmaceutical and Packaging Machinery.
Pre-Sales Services
Let our expert consultants know your project goals, and we’ll provide tailored solutions for the best results.
- Free Consultation
- Quick Quote
- Within 1 Hour to Provide Free Solutions
- Custom Solution Based on Your Specific Needs
From Manufacturing to Shipping
Experience unparalleled production and shipping expertise from our seasoned team so you can focus on making profits and growing your business.
- Equipment Manufacturing & Integration
- Free Commissioning
- Safety Packaging
- Customs Clearance, Freight Forwarding
After-Sale Services
JL handles your after-sales needs, including responsive product support and maintenance, handled by industry professionals.
- 3-year Warranty
- Free Parts for 1 Year
- Free Technical Documentations, Videos
- Technical Support
- Technical Seminar
Technical Support Remotely and On-site
Thanks to JL’s remote technical service, you’ll get cost-effective and expert support anytime, anywhere. And with service centers strategically located in the US and Hong Kong, you’re assured of timely response and minimal downtime.
Free Training
Veteran technicians train your team on proper equipment utilization.
Technical Documentation, Videos
Additional material for refreshers.
On-Site Installation & Commissioning
Our professionals install the equipment on-site to guarantee proper functionality.
Preventive & Corrective Maintenance
Experts handle comprehensive maintenance, reducing downtimes and money lost.
Software & Parameter Backup
Arrange for our team to back up the equipment software.
Real-Time Remote Troubleshooting
Talk to our technicians to quickly address product concerns.
The Most Competitive Warranty in the Industry!
3
year
Warranty
year Warranty
JL takes pride in the exceptional reliability of our pharmaceutical & packaging machines, and each piece of equipment comes with a 3-year warranty service. The service covers free maintenance, repairs, and lifetime consultation, all handled by our expert technicians. We also provide an annual on-site inspection to maintain stable performance and downtime risks due to equipment breakdown.
Problem Solving Takes Place Quickly
We understand that time is money and that delayed response with pharmaceutical processing and packaging machinery can hamper the progress of any business. As your partner in success, we’re ready to attend to your concerns quickly. Contact us with your inquiries, and our experts will reply within two minutes during working hours.
- Customer Contact Center Hours: 9:00 a.m. to 10:30 p.m. in the East 8
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0086-020-89625220
0086-020-89625260 - manager@jinlupacking.com
